Village of River Grove Flood Information

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Flood Info

Where to Apply for Assistance

Disaster Assistance

Pomoc w zwiazku z kleska zywiolowa

Asistencia por Desastre

FEMA Disaster Assistance Information

Individual Assistance Clarification

Disaster Recovery Center
1486 Miner Street
Des Plaines, IL  60016

Hours: Sun thru Sat 9 am. to 7 pm.


Repairing Your Flooded Home PDF Book published by the RED CROSS


Waste Removal







Call 911
If you are in immediate danger
or need emergency help.

Non emergency    
Police  708-453-2121-22-23  
Fire 708-453-1429
Public Works    708-452-7055

Please Remember the Village has a small number of workers during a crisis. Flooding can cover a large part of our town stretching our capabilities beyond the limit. We will attempt to help those with the deepest need first.

We can offer sandbags and evacuation aid if you are trapped. We cannot pump basements.

We accept Volunteers to fill sandbags and other miscellaneous jobs. We are very thankful to those who can spare time to help.

If you find at or below grade windows and doors leaking water. Try to have large sheets of plastic to cover area on the outside and weight down with whatever is handy till sandbags arrive.

Sandbag walls rarely work, covering windows and doors with sand bags works best.



Be especially wary of anyone soliciting door to door. The Village has laws to protect you. Anyone soliciting in town must have a permit which means background check and they are bonded. If they cannot prove they have a permit call Police immediately.

Homeowners should verify that contractors have insurance and permits and avoid rushing into contracts or making down payments.


During a Flood

If a flood is likely, you should:

  • Listen to the radio or television for information.
  • Prepare to evacuate
  • Be aware that flash flooding can occur. If there is any possibility of a flash flood, move immediately to higher ground. Do not wait for instructions to move.
  • Be aware of river and other areas known to flood suddenly.

If you must prepare to evacuate, you should do the following:

  • Secure your home. If you have time, bring in outdoor furniture. Move essential items to an upper floor.
  • Turn off utilities at the main switches or valves

Shut-off: Electricity

Shut-off: Natural Gas

Shut-off: Water

  • Disconnect electrical appliances. Do not touch electrical equipment if you are wet or standing in water.

Avoid contact with flood water due to potentially elevated levels of contamination associated with raw sewage and other hazardous or toxic substances that may be in the flood water. EPA and the Department of Health and Human Services urge everyone in contact with flood waters to follow these guidelines:

  • Wash your hands before drinking and eating
  • Wash frequently using soap -- especially disinfecting soap
  • Do not smoke
  • Limit direct contact with contaminated flood water
  • Report cuts or open wounds, report all symptoms of illness
  • Keep vaccinations current

Evacuating Your Home

If you have to leave your home, remember these evacuation tips:

  • Do not walk through moving water. Six inches of moving water can make you fall. If you have to walk in water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of you.
  •  Standing water may be electrically charged from underground or downed power lines.
  • Flooding may have caused familiar places to change. Floodwaters often erode roads and walkways. Flood debris may hide animals and broken bottles, and it's also slippery.
  • Do not drive into flooded areas. If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely. You and the vehicle can be swept away quickly.
  • Do not park your vehicle along streams, rivers or creeks, particularly during threatening conditions.

After the Flood

Your home has been flooded. Although floodwaters may be down in some areas, many dangers still exist. Here are some things to remember in the days ahead:

  • Play it safe.
  • Use local alerts to get information and expert informed advice as soon as available.
  • Return home only when authorities indicate it is safe.
  • Avoid moving water.
  • Stay away from damaged areas unless your assistance has been specifically requested by police, fire, or relief organization.
  • Emergency workers will be assisting people in flooded areas. You can help them by staying off the roads and out of the way.
  • Roads may still be closed because they have been damaged or are covered by water. Barricades have been placed for your protection. If you come upon a barricade or a flooded road, go another way.
  • Be aware of areas where floodwaters have receded. Roads may have weakened and could collapse under the weight of a car.
  • Stay out of any building if it is surrounded by floodwaters.
  • Use extreme caution when entering buildings; there may be hidden damage, particularly in foundations.

Staying Healthy

A flood can cause physical hazards and emotional stress. You need to look after yourself and your family as you focus on cleanup and repair.

  • Clean and disinfect everything that got wet. Mud left from floodwaters can contain sewage and chemicals.
  • Rest often and eat well.
  • Keep a manageable schedule. Make a list and do jobs one at a time.
  • Discuss your concerns with others and seek help. Contact Red Cross for information on emotional support available in your area.


Generator exhaust is toxic. Always put generators outside well away from doors, windows, and vents. Never use a generator inside homes, garages, crawlspaces, sheds, or similar areas. Carbon monoxide (CO) is deadly, can build up quickly, and linger for hours.

Cleaning Up and Repairing Your Home

  • Turn off the electricity at the main breaker or fuse box, even if the power is off in your community. That way, you can decide when your home is dry enough to turn it back on.
  • Get a copy of the book Repairing Your Flooded Home (737KB PDF) which is available free from the American Red Cross or your state or local emergency manager. It will tell you:
    • How to enter your home safely.
    • How to protect your home and belongings from further damage.
    • How to record damage to support insurance claims and requests for assistance.
    • How to check for gas or water leaks and how to have service restored.
    • How to clean up appliances, furniture, floors and other belongs.
  • The Red Cross can provide you with a cleanup kit: mop, broom, bucket, and cleaning supplies.
  • Contact your insurance agent to discuss claims.
  • Listen to your radio for information on assistance that may be provided by the state or federal government or other organizations.
  • If you hire cleanup or repair contractors, check references and be sure they are qualified to do the job. Be wary of people who drive through neighborhoods offering help in cleaning up or repairing your home.